Preserving a Powerful Reputation

Con Edison has been providing energy to New Yorkers for more than 180 years, building the electricity, gas and steam infrastructure that has sustained the area’s growth. Con Edison’s reputation for reliability has come to define the company. Today, Con Edison relies on RealityVision® to help maintain that reputation as they respond to daily energy distribution challenges.

The company oversees a vast network of customers, employees and assets dispersed across a large geographic area. Con Edison’s electric service area alone covers some 660 square miles and powers the homes and businesses of more than nine million people.

When an urgent situation surfaces — whether an accident, infrastructure damage, equipment malfunction or a security breach — Con Edison needs to be able to respond immediately. RealityVision helps make this possible. Using cell phones and available hardware, the first Con Edison employee at the scene is able to stream live video securely and in real-time to the operation center. The key decision-makers can visualize the problem immediately, formulate the right response and convey critical information back to the field personnel. That means faster response times, better protection and prevention and significant cost savings.

The sample images below were broadcast by actual Con Edison field personnel using the RealityVision® system.